We pride ourselves in our quick response and deliveries. Orders received before 17:00 PST on Monday through Thursday will be processed and shipped out same day.
Orders received on Friday and Weekends will be processed same day (you will receive an order confirmation through text or email) and shipped out the following Monday.
Yes, we currently ship to 25 countries including but not limited to countries in North America, Europe, Asia, and Australia. Shipping carrier and rates varies.
We provide UPS Ground, UPS 2nd Day Air, and UPS Worldwide Expedited, and USPS First Class Package International.

Reply to your shipping confirmation text and let us know you’d like a ribbon and message added on, and we’d be more than happy to do so.
You can reach us anytime via our contact page, email or text (iMessage). We aim to respond quickly—usually within an hour over text.
Yes! You can purchase CAM.VOYAGE products through Métiers de l’air at https://metiersdelair.ro/

When you order from our European distributor (Métiers de l’air), your orders will be shipped from Romania/EU
Which means:
minimal customs barriers, VAT is included at checkout, no surprise fees on delivery.
Yes. All products sold within the EU (through Métiers de l’air) include VAT at the applicable rate, in accordance with EU consumer law.
The VAT is included in the final price shown at checkout, and no additional VAT is charged upon delivery.
No customs duties will apply if shipped from within EU (including existing stocks and products)
No extra customs duties at delivery ––duties and VAT are already handled.

Yes, for every purchase you will receive a valid EU invoice. Upon request, we can issue EU-compliant receipts and invoices for accounting and business use.
Shipping timeline differs by carrier and destination; Most orders will be delivered within 3-7 business days. Tracking order will be provided for every order.
Orders placed outside the EU:
can still be shipped, however, customs duties and import VAT may apply upon port of entry
EU VAT refunds are possible for non-EU residents under certain conditions (export proof required)